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Tips & FAQs

We’re here to serve you, and your septic needs.


Learn the do’s and dont’s, know the warning signs, and find the resources you need to ensure you have a healthy working septic system.

    • Water from gutter or floor drains.
    • Non-Biodegradable Products – chemicals and solids (tampons, cigarette butts, condoms, or other similar items, hair, bandages, rags, strings, coffee grounds or cereals).
    • Paper towels and handy wipes; no matter what the box or manufacturer, etc. says!
    • Heavy or long-term use of Kaboom, Scrubbing Bubbles, spray toilet cleaner or any other excessively strong cleaner that requires no physical labor. This includes tablets that turn the water pretty and blue to sterilize the water, which in turn ends up killing the bacteria that the system needs to work properly. The system does not die immediately but in 5-6 months it will destroy the bacteria colony.
    • Water conditioning backwashes / discharge from water softener, and purifier, sanitizer, or conditioners. It is saltwater in an extreme concentration. Bacteria doesn’t do well in a salty environment.
    • Dehumidifiers and air conditioner discharges.
    • Chlorine and chemicals in excess
    • Hot tubs and jacuzzi discharges.
    • Water from excessive loads of laundry. Loads should be spaced out (one day of doing all laundry is a big time No-No!).
    • Water from leaking fixtures including “sneaky-leaky” toilets.
    • Disposable baby wipes / diapers / hand and facial wipes – NO MATTER WHAT MANUFACTURER SAYS, DO NOT FLUSH; DISPOSE OF THEM IN A GARBAGE CAN!
    • Excessive toilet paper. Try to use less of it, or just throw in your garbage can. Although most toilet paper is bio-degradeable, it makes the system work harder in order to break it down.
    • Latex, plastic or metallic objects – (If you haven’t, wouldn’t or couldn’t eat it – Don’t throw it in septic tank system!)
    • Discharge from garbage disposals.
  • Inside the Home

    If you have a septic odor coming from your drains in your home, it is most likely due to a dried out p-trap (possibly in a bathroom that is rarely used) that is rarely used, that is allowing septic gasses from your septic back into your home. One remedy is to periodically fill the rarely used sinks and tubs with water and let them drain out. Also, if there is a floor drain, such as in a laundry room, that drain should periodically be filled with water so the p-trap will not dry out.

    • Septic odors could also occur because of a clogged plumbing vent on your roof. These vents, which equalize pressure in your drainpipes and keep odors out, will need to be periodically cleaned out – just as your gutters need to be cleaned.
    • If a septic odor in your home persists, you will probably need to call a professional plumber.

    Outside the Home

    If you have a ” conventional or traditional-style” septic system and have an odor, it may indicate that:

    • The tanks need to be pumped, or
    • The drain field may have failed or tanks may be leaking sewage.

    If you have an aerobic treatment system and there is a odor from the septic tanks themselves or when the sprinklers activate – especially a strong septic odor, which has also been described as a “rotten-egg smell” – this type of odor may indicate:

    • Your tanks need to be pumped
    • One of the manholes may not be completely covered or a concrete lid may be broken, or, if a plastic lid, the seal on the lid may be leaking
    • The aeration tank may not be receiving the appropriate amount of air, which can be caused by a stopped-up air system, broken air lines, clogged air filter or improperly operating air compressor or aerator
    • Overuse of water, such as washing a lot of laundry in one day
    • Septic odors are being trapped near the ground by high air pressure, especially on a very hot, windless day
    • One of your neighbors has a septic problem and the septic odor is coming from their sprinklers when they activate
    • Other operational problems, not listed above, peculiar to your particular brand of aerobic treatment unit.
  • Below is a partial list of permitting agencies with which we work in South Texas:

    1. Harris County
      Phone: 713-956-3089
    2. TCEQ
    3. Montgomery County
      Phone: 936-539-7839
    4. SJRA
      Phone: 936-588-1111
    5. Liberty County
      Phone: 936-336-4558
    6. Chambers County
      Phone: 409-267-2700


Let us see if we can’t put your mind at ease with answers to our most Frequently Asked Questions. Don’t see your question here? Reach out to us. We’re more then happy to see if we can’t help!

  • Yes, aeration is a critical part of the treatment process so the aeration device must run constantly to ensure proper digestion and treatment of the waste.

  • Pumping can vary depending on size of family, frequency of entertaining, and life style it should be determined by the service provider by performing a settable-solids test. When the system reaches 50% or more.

    It most likely needs a cleanout. There are occasionally situations when something has happened to the system and it has to be pumped (paint or grease dumped down the drain etc.) to fix the problem.

  • There are 2 most commonly used types of compressors used for a aerobic septic system
    The Hiblow Linear compressor draws 1.9 amps = with a life span of 2 to 3 years
    The Gast Rotary Vane compressor draws 3.8 amps = with a lifespan of 5 to 10 years

  • The life span does vary by brand. Some last a lot longer, and some (unusually) expire early. But, typical lifespans for the Hiblow is 2-3 years while the Gast Rotary Vane has an average lifespan of 5-10 years.

    Fortunantly both the Hiblow and the Gast compressors can be rebuilt, at your request, considering that they all wear differenlty. Our compressors are given a 2 year warranty upon installation and maintain the standard manufacture warranty as well.

  • In a commercial application, Yes. However in a residential application this typically is not an issue for a normal sized household. Anti-bacterial soaps are designed to kill both good and bad bacteria. The treatment system is breeding good in order to digest the waste which are being killed off by the anti-bacterial soaps and the system’s ability to treat wastewater is being compromised.

  • Bleach should be used sparingly and at half the rate or less as indicated on the container. Oxygenated bleaches are recommended.

  • Push the system’s silent button and call our office at (936) 258-3080. Our trained professionals can walk you through troubleshooting your system to determine the possible nature of the malfunction. If needed, an appointment can be set for a technician to come out and perform service at your location.

  • You have to push the test button and hold it for 10-20 seconds; there is a built in delay. If after 20 seconds you do not hear an alarm, the device itself my be malfunctioning. If you think your alarm needs service, please feel free to contact us (936) 258-3080 to set up an appointment.

  • For Harris County residential contracts are $250, For Liberty and Chambers counties, residential contracts cost $200. Commercial contracts are customized to suit your requests and systems needs. We are more than happy to discuss the contract details and costs with you. Please call our office at (936) 258-3080.