Servicing & Repairs

Septic Control Panels

Control panels play a crucial role in powering and regulating the components of your system. Unfortunately, they don't last forever and require periodic servicing or replacement. Often, these panels are initially placed on the ground under housings during installation, exposing them to ant infestations and high-water events. Additionally, inadequate sealing by some installers allows sewer gas and chlorine gas to infiltrate the panel, causing damage. In the event a new panel is necessary, we refrain from ground installation, opting instead for mounting on the house or 4x6 treated lumber. This not only enhances the panel's lifespan but also facilitates easier maintenance. We meticulously seal all connecting wires to prevent gas infiltration. The use of new wiring is standard practice, as we avoid splicing wires together at power junctions due to safety concerns and unprofessionalism. Moreover, the condition of old wiring is often unknown, making replacement a far better option for longevity.

Septic Aerators

A key component of your system, aerators supply air to the aerobic tank, sustaining aerobic bacteria. The aerator's function is unrelated to the sprinkler pump; it serves a distinct purpose. Contrary to popular belief, it's the aerator, not chlorine, that prevents unpleasant odors in the system. By ensuring the vitality of bacteria, the aerator promotes the flourishing of aerobic bacteria, which break down harmful organics and other bacteria in the system. Without it, untreated sewage is discharged onto the ground. A malfunctioning aerator should trigger the system alarm. Failure to receive an alarm notification will result in a foul odor emerging approximately one to two weeks after the aerator ceases to function properly.

Aerators are designed for rebuilding, but damage beyond repair can occur due to ant infestations and water damage. Some aerators lack shut-off switches and may burn out the motor if they attempt continuous restarts. Prompt aerator repair is crucial for proper system operation and to prevent unpleasant odors that may disturb neighbors. Brighteyes maintains a comprehensive inventory of all aerator models and can provide same-day replacements.

Septic Tank Pumps

Septic tank pumps play a pivotal role in extracting water from the pump tank and dispersing it to sprinklers or underground drip lines in your yard. Unlike some components, these pumps cannot be rebuilt and must be replaced when they eventually fail. A well-installed pump typically lasts 9-14 years, with Brighteyes exclusively installing Mid Suction pumps due to their longevity. In Texas, septic tank pumps are water well pumps designed for pumping clean effluent or final treatment water. Neglecting regular system pumping can reduce the pump's lifespan, as sludge accumulates in small amounts in the pump tank over time, affecting the pump's screen and causing it to work harder. When Brighteyes replaces pumps, we also change the bottom float or control float. This is done because most pump failures result from motor issues, causing the motor to draw more amps than the float is rated for. If the pump shows signs of debris accumulation, we require the system to be pumped or cleaned before installing a new pump, as we do not warranty pumps in dirty tanks.